My accident happened outside of regular business hours, who should I contact?

If you need to submit a claim outside of regular business hours, our insurance partners can be contacted 24/7 at the following phone numbers: Premier Marine, 1-866-462-3650 Travelers Canada, 1-800-661-5522 Portage Mutual, 1-800-340-2439 Westminster Mutual, 1-877-488-6642

What factors affect what you pay for automobile insurance?

There are several factors that can affect how much you pay for automobile insurance. A few of these factors include: the type of vehicle you drive, the experience levels of each driver in the household, your accident history, and the year, make, model, and body type of the vehicle.

How can I file a vehicle claim?

If you are submitting your claim during normal business hours, you can contact us directly via phone at (519) 268-3535 and one of our claim’s adjusters will support you throughout the process.

What information should I collect if I was involved in an accident?

If you are involved in an accident, you should collect the following information: Pictures/videos of the scene Date and time of accident Location of accident How the accident happened Damage to your vehicle Damage to other vehicle(s) If another driver or drivers were involved, make sure that you have their: Name and driver’s license number Insurance company and policy number Owner’s name, address, and phone number Vehicle year, make, model and plate number

What should I do if I have just been involved in an accident?

If you have just been involved in an accident, the most important thing to remember is to stay calm. You should then check for injuries and contact the police immediately if someone is injured or if the total damages appear to be more than $2,000.

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Auto Insurance

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Shopping around? Fill out this simple form and we will be in touch with your personalized quote.

Whether your automobile is brand new, preowned, or a vintage classic – we can help you stay protected in the event of an accident, theft, or property damage.

Access to Canada’s Top Insurers

Over the past 30 years, we have cultivated long-standing relationships with some of the best insurance companies in Canada. That means we can work together with multiple insurers to get you the cover you need at a great price.

Protection for You & Your Family

At the end of the day, we want you and your family to feel safe each time you leave the house. We know the auto insurance market can be difficult to navigate alone – let one of our brokers give you a hand!

Customized Coverage

We understand that every business, family, and situation is unique. That’s why we are committed to finding you the perfect, customized solution to meet your exact needs.

Bundle and Save

We understand that every penny counts! Insure multiple vehicles with us or combine your home and auto to get some great savings.

Renewals

Feel like you’re not quite getting the most out of your current plan? You don’t have to renew with the same provider each year. Have a chat with one of our brokers and we can help you find something that better fits your lifestyle and needs.

Personalized Care

Offering great customer service is by far our top priority at Dorchester Insurance. Our brokers are professional, friendly, and ready to help you explore the market, find the perfect policy, and file any claims.

“I have been with Dorchester Insurance Brokers since my first car and first home years ago and they have always been helpful. It’s great to tell Derek what I need and he figures out what works best for my situation. I wouldn’t think of looking elsewhere.”

Johnathon B – London

Client since 2008

Frequently Asked Questions

VEHICLES

Yes, we help clients bundle their home and auto insurance policies all the time – it’s actually a great way to save on the overall cost of your insurance.

We can cover any kind of boat including fishing boats, pontoons, power boats, power cruisers, jet boats, personal watercrafts (Jet Ski/Seadoo), and sailboats.

You can find more information on our Boats page.

If you are involved in an accident, you should collect the following information:

 Pictures/videos of the scene
 Date and time of accident
 Location of accident
 How the accident happened
 Damage to your vehicle
 Damage to other vehicle(s)

If another driver or drivers were involved, make sure that you have their:

 Name and driver’s license number
 Insurance company and policy number
 Owner’s name, address, and phone number
 Vehicle year, make, model and plate number

The typical sporting vehicles that we cover include four wheelers, snowmobiles, utility terrain vehicles (UTVs), and many other all-terrain vehicles (ATVs).

Learn more on our ATV & Snowmobiles page.

Vehicles We Cover

New Vehicle Auto Insurance

If you have just bought a new vehicle or plan to buy one soon, finding a good insurance plan is likely at the top of your to do list. Before making a decision though, let one of our brokers help you explore all of your options.

Pre-Owned Auto Insurance

Finding a good deal on coverage for a pre-owned vehicle doesn’t have to be a headache. Our brokers can help you find the perfect level of coverage at a great price.

Classic & Specialty Vehicle Insurance

Even if you may not take them on the road very often, specialty vehicles still need coverage too! Let one of our brokers help you find a specialized plan for your classic or vintage vehicle.

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